The product
A loyalty pass that lives in your customers' wallets, an agent that proposes three win-back moves a week, and the dollar figure showing what came back.
How it works
Visits, spend and rewards land against a customer the moment the pass is scanned. Nothing to fill in.
Once a week you get three moves, each with the customers it targets and the revenue it's predicted to bring back.
The moves you approved are reconciled against real spend, so you can see what the last one actually returned.
What you're actually buying
Not a swarm of autonomous workers — one supervised agent that reads your customer data once a week and hands you three decisions. Here is every piece it runs on.
Scan a QR, a loyalty pass lands in Apple or Google Wallet. No app to download, on either side of the counter.
Tap, scan or a POS webhook records the visit. The pass in their pocket updates itself — no reprinting, no punch cards.
Every week it reads your own customer data and proposes three moves — who's lapsing, what to offer, what it's worth.
Nothing goes out until you tap approve. You can edit the offer and the copy first, or dismiss the move entirely.
Approved win-backs go by email, with one-click unsubscribe and a per-customer frequency cap in front of them.
Who came back, what they spent, and how it compares to the number we predicted when you approved the move.
Where AI is doing the work we say so: it answers questions on the pass concierge, drafts pass copy in the studio, and drafts campaign copy in Campaigns. The weekly win-back moves are not among them — those come from proven templates you edit before approving.
The rules we ship with
Texting carries A2P 10DLC and TCPA exposure we won't put on a café. Email and the wallet already do the job. SMS is hard-off at the send path, not just hidden in the UI.
Apple's guidelines prohibit marketing via pass update messages. Wallet notifications stay transactional — points earned, reward ready, reward expiring. Offers go by email.
The agent proposes; you approve. Unattended sending is off unless you turn it on, and a daily cap, quiet hours and a per-customer frequency cap sit in front of every send either way.
The stack
Scan a QR code, a pass drops into Apple or Google Wallet. No app. The way in.
Visits, spend, rewards and recency, kept per customer and scoped to your business alone.
One supervised agent. It reads your data, proposes three moves, and waits for you.
Every proposed send sits here first, with its audience and its predicted return attached.
Approved moves reconciled against real spend — what we said, next to what happened.
Tap the pass and ask a question. This one really is answered by AI.